Energy Casino came to life in 2013, with a pretty promising name that makes the users’ expectations skyrocket. The question is – is this gambling operator using its “energy” the right way? Well, being a new name in the game, it does some things pretty well, while it lacks behind its competition in more than a few departments. If you’re thinking about registering on this casino, make sure you read our in-depth Energy Casino 2020 review first. Sit tight and keep scrolling down!
How to Register on Energy Casino?
To start off your gambling journey online, you’ll need to register on Energy Casino. That is if you don’t have any other options on your mind. Energy Casino starts off on a pretty good note, offering a colorful, yet intuitive interface laced with tons of games and promotions.
Amongst everything we said, you’ll find the yellow Register button in the top-right corner:
Once you click on it, the initial registration screen will appear:
Here, Energy Casino requires only the basic information, such as your username, email, and password. This information isn’t personal, so you can make your username and password how you like them. Also, if you have a bonus code, you can insert it, although it’s not necessary.
You can still get a welcome bonus even without code. Have you completed the first step? In that case, click Continue.
This is basically the last registration step before you move on to depositing, confirming your age, and so forth. Furthermore, this is the most important step. You need to enter your first and last name as they appear in your national ID or any other legal document.
Then, choose your gender and type in your birth date, also as shown in your ID. These two bits of information will have to be verified later on, so make sure that they’re 100% genuine.
On the right, it’s time to choose the country where you reside. And don’t try to lie here because Energy Casino is extremely good at detecting fake profiles. If you’re from the UK, choose the UK and enter your postal code.
After that, Energy Casino will automatically find your address, which is very convenient. Lastly, enter your mobile number and choose the currency you plan to use.
If we don’t count the verification, that’s all you have to do. Of course, to be able to fully utilize the casino, verifying your account is a must-do. More about it in the next section of this Energy Casino review.
Verification Process – What Do You need?
Some casinos aren’t very harsh when it comes to registration. We’ve seen multiple UK online casinos that let you roam the site even without completing this process. However, if you want to deposit and/or withdraw money, this is a mandatory process.
If you don’t want to read through the whole image, let us digress. As expected, Energy Casino mentions that your info needs to be genuine, that you need to be over 18 years old, et, etc. In the last few lines of text, you’ll also see that they’ll ban your account if they detect potential fraud.
To avoid being classified as a fraud, you need to prove your age and residence. Proving your age is very simple, as you need to photograph one of the three documents:
- National ID
- Driving license
Make sure that your image and birth date are visible and contact the support team for the next steps.
Since your address isn’t written on the documents above, there are two documents that will verify the address successfully:
- Bank statement
- Utility bill
Here, the two aforementioned documents must not be older than 3 months. If everything’s okay and your info was genuine, Energy Casino will verify your account in a few hours – sometimes less.
This lets you play games, deposit money, and withdraw from this online casino.
Energy Casino Welcome Bonus – Is It Generous?
This section of our Energy Casino review is very important, given how popular welcome bonuses are. But, Energy Casino decides to complicate things right from the get-go by introducing some… weird bonus conditions that exclude players from the UK.
Yes, you’ve read it well – UK players are NOT eligible for a welcome bonus!
Why are we continuing to write about it, then? Well, not all of our readers are from the UK. Plus, if you’re a non-UK player, you might want to register and claim the bonus. At the end of the review, though, we doubt you’ll want it, but let’s proceed nonetheless.
It’s such a shame that UK players can’t claim the bonus because it’s very good. Once you deposit money, you get a 100% bonus, up to £200, and even your second deposit gets a bonus of 50%, up to £200.
Here are some bonus conditions, where we’ll mention the most important ones. First of all, the UK and Finnish players won’t be able to claim the promotion. Secondly, the minimum deposit eligible for a bonus depends on the payment provider.
We found that every offered provider lets you deposit as low as £10, so this is the minimum amount of money required. If you deposit £10, you’ll get £10 more in the first bonus and £5 more in the second bonus.
Both of these bonuses have wagering requirements that can only be completed on slots. In other words, they give you a 100% contribution. At Energy Casino, you’ll need to wager the first bonus and the deposit 25 times, while the second deposit and bonus require a 30-times wager.
All in all, the wagering requirements are mild, albeit, we don’t like that you have to wager the deposit as well.
Energy Casino Promotions – Are There Some?
The promotions at Energy Casino are nothing to brag about. Sure, the selection is solid but don’t expect it to be on the level of The Grand Ivy Casino that offers a brand-new Mercedes-Benz SLC 200 Sport.
Here, the promotions will either get you some free spins or free cash with no wagering requirements, depending on the promotion you participate in.
One promotion that will get you some free cash is called Win-A-Beest Prize Pot. When you opt-in for the promotion, you need to play the eligible games to trigger one of 150 random prizes from the £2,150 Play’n GO prize pot.
We like how they say that it’s “massive” prize pot when it’s just over two thousand pounds, pfft.
The promotion works simple – wager at least £0.50 on Win a Beest to qualify. If you see a pop-up when spinning the slots, you’ve won either £50, £30, £15, or £10.
Given that the Energy Casino review is written during the summer, here’s one promotion for you – Golden Summer Sunset. The promotion works the same as the previous one, only with the prize pool of £5,000. Also, you need to wager £10 or more on the eligible games shown above to qualify for the promotion.
The £500 reward goes to the first two spots, the second three spots get £300, and so forth. Even the last spot wins £50, which is ‘okay’ money. At least, it’s better than leaving empty-handed!
Overall, you aren’t going to be too impressed with what Energy Casino has to offer in this regard – both in terms of quality and quantity. But, if you’re not a demanding player, more power to you.
Deposit/Withdrawal Methods and Limits
As you can see, Energy Casino offers a lot of payment methods that users worldwide will find useful. Not all of these methods are available for all users around the world, but it’s important that they’re here, making it easy for every user to interact with them.
There are credit/debit cards, as well as E-wallets like Neteller and Skrill, but also methods like Paysafecard and ecoPayz. Unfortunately, there’s no PayPal, which is a major flaw. PayPal offers some of the fastest withdrawal times with no fees – that’s why its lack is a big deal.
Once again, we ended up scrolling through the FAQ section to find the answers regarding deposit/withdrawal limits. It is as if Energy Casino is trying to hide something hence it doesn’t display all the information clearly.
We found out that the minimum deposit is £10, while the maximum deposit depends on either the payment method or your personal limit. Usually, it can go up to £5,000 in a single transaction, with no fees, which is instant, regardless of the payment service.
The minimum withdrawal is £20, while you can withdraw as much as £5,000 per day. Interestingly, the casino doesn’t impose any fees on a single withdrawal in a month. But, if you withdraw money two, three, or more times, they’re going to take a small fee, which we don’t like.
Furthermore, Energy Casino doesn’t mention withdrawal times, stating that “it depends on your payment method.” What they do mention is that they take around 72 hours to process a withdrawal, which translates to 3 days.
Energy Casino Game Variety & Software
It’s that time of the review when we check Energy Casino’s software and talk more about the games in general. Players who gamble online do so for two reasons – to get some money and to enjoy games.
Apart from all the stuff we talked about, games are a base of every online UK casino. Well, Energy Casino doesn’t seem to think that way. You’ll get more than 500 games around here, where the vast majority of them are slots, and apart from slits and table games, you get NOTHING ELSE. Really a shame.
The software of this casino is also non-existent if we don’t count the website. No mobile or PC apps, or anything similar. You get a website that’s fairly optimized for the PC and works great. During our testing, we really didn’t have any problems.
But, we’re bothered by the lack of any mobile apps. They could’ve at least made something to back up their good-looking website. And no, don’t come up with an excuse saying that it’s a new casino. Many NEW casinos have good apps that work well on iOS and Android.
If you register on Energy Casino, you’ll see a huge roster of slots games waiting for you. These games are not very popular among gambling lovers but they bring the most revenue to gambling operators.
That’s why there are more than 500 games of this type here, including jackpots and daily jackpots. The number itself is pretty impressive, given that titles like Gonzo’s Quest, Starburst, and Book of the Dead are here.
RTPs for slots are, more or less okay, and range from around 92% to 97% on average. Again, nothing too impressive, but that’s what we’ve come to expect from this type of game.
The selection of table games for UK players is borderline insulting. By the way, this is everything you get in this category, of which half of these games are live. Not literally, but you get the point.
You get 22 table games, of which 5 games are live, so you’re left with 17 titles in total. There are only 7 blackjack games and 4 roulette games, not counting live variants. And if you love playing baccarat, you can expect just two games. Lastly, poker lovers will have to enjoy just 4 titles.
We won’t go so much into the names of the games, as everything can be seen above. What we’re more interested in are RTPs (return to player) that go from 90% to 99.5% for blackjack. This is an industry-standard and we’re glad that Energy Casino didn’t mess it up.
Jackpots are nothing more than slots that allow you to hit a jackpot. A jackpot in the casino world is a huge sum of money, that often goes into millions and even billions of pounds. That’s exactly the case at Energy Casino that offers more than 20 jackpot games at your disposal.
You get Mega Moolan Isis, Mega Fortune, Imperial Riches, Fruit Fiesta, and many more. With jackpots, we conclude our game variety review because this is all you get on Energy Casino. No scratchcards, virtual sports, arcade games, and so forth.
Don’t get us wrong – we don’t play these games much, but it’s nice to have them, just in case some players decide to insert some variety into their daily gambling habits.
The games on this website look quite good, with HD graphics and high framerate, for maximum smoothness. When you see which providers worked on them, it’s hard to even act surprised.
For online games, Microgaming, Wazdran, Blueprint Gaming, Green Tube, and Gamomat do their jobs. We’re glad that Microgaming is here, as it’s one of the best game providers on the market.
If you slide over to the live casino section, you’ll see that there are two operators – Evolution Gaming and NetEnt. This is basically what you get on every UK live casino, which is all but bad, considering the magnitude of these companies in the gambling world.
Energy Casino Mobile Gaming Experience
Gambling on the go is now at its peak, with numerous players using their mobile phones to enjoy gambling and betting. In 2020, many online casinos will offer apps for smartphones, but Energy Casino doesn’t follow the same trend.
Instead, you get a website that you can access using your mobile browser, preferably Safari or Chrome on iOS and Android respectively. So, how’s the website of Energy Casino? We’d say it’s good, although not the best we’ve seen.
It looks similar to the PC version, with an added side menu that you can open in the upper-left corner of the screen. Here, you can access the app’s settings, deposit, or withdraw money. On the home page, you get to choose which game you want to play and use the drop-down menus to cycle through categories and providers.
Once you boot up the game, it plays smoothly, even on low-end devices. We like that all the games are in HD graphics, as well as live casino footage that looks sharp enough. Beware that you won’t get all the titles that the casino offers on a mobile phone.
For a full array of games, playing on the PC is your best bet. And if you want a better mobile casino, we suggest Mansion Casino.
Energy Live Casino – How Good is It?
Live casino on this website is exceptional, thanks to the amazing work of NetEnt and Evolution Gaming. Both companies did a great work of making the games as immersive as possible by integrating the interface into the live footage.
It feels like as you’re sitting in front of the dealer, thanks to the camera angle. Speaking of that, you can switch camera angles for a more immersive experience, as well as mute the sound if you want to blast some music.
The gambling interface resides in the bottom part of the screen, where you can also find the live chat button. Thanks to live chat, you can communicate with everyone that’s participating in the game, including the dealer himself/herself.
Unlike the game variety from the “classic” casino, the live casino has some pretty good titles, ranging from blackjack and roulette to baccarat, sic bo, and game shows. With everything we said about it, you probably won’t be disappointed with what the live casino has to offer.
How Fair and Secure is Energy Casino?
Energy Casino is under the ownership of Probe Investments Limited, a company that resides in Malta. We like that the casino provides full information regarding the company, even putting its full address in the country it’s located.
Being in Malta, the casino has a license from MGA (Malta Gambling Authority), and since it operates in the UK, the license from UKGC is here, as well. The company was founded in 2013 and it got the UKGC license in 2014, which is pretty quick.
Despite its short existence, the casino managed to win an award from SBC and Global Gaming Awards in 2017. Not to mention numerous responsible gambling companies like GamCare and GamblingTherapy that will help you with your gambling-related problems.
In terms of fairness, eCOGRA does all the RTP analysis and there’s 128-bit SSL encryption on the site. This, accompanied by what we said previously, guarantees you that Energy Casino is safe, secure, and verified.
The loyalty program at Energy Casino is called the VIP club. As is often the case, these VIP clubs are invitation-based, which you can expect here, as well. But, not everything is that bad.
Unlike many casinos, Energy Casino actually points you in the direction you need to go, to be able to be invited to their VIP club.
There are three factors that contribute to your participation in this club – frequency, loyalty, and product. In other words, you need to play frequently and stay loyal by using a multitude of “products” i.e. games and features on the website.
If you qualify for the VIP club, Energy Casino will contact you and when you join, you can expect some great rewards, such as paid holidays, personalized rewards, and meetings.
Energy Casino Customer Support
Should you encounter some problems, you can contact a responsive support team of Energy Casino. As we can see, they offer literally every contact method you can think of. If you have a pigeon, you can send it with a letter to the given address, but don’t do that if you’re not located in Malta!
All jokes aside, we found out during our review that with Energy Casino you get the choice between live chat, email, and two phone numbers that were unavailable at the time of writing the review (because of the coronavirus pandemic). When using live chat, you can expect pretty fast responses, in no more than a minute, while email support will be a bit slower – 30 to 60 minutes on average.
The support team is knowledgeable enough to fix the potential issues and they’re fast, meaning that they’ll be able to verify your account in no time.
Conclusion – Should You Play on It?
Before we put a conclusion to our Energy Casino review, let’s clarify something.
We review casinos based on how good they are in the UK or for UK players – however you like it. That being said, if we, in the United Kingdom, don’t have access to certain games or bonuses that the casino has, we can’t give it a pass.
In this case, Energy Casino doesn’t offer a welcome bonus for our country, which is the first nail in the coffin. Then, there aren’t as many promotions, and honestly, those that are available aren’t the best out there.
The final and crucial nail in the coffin is the game variety or lack thereof. Apart from slots and a few table games, Energy Casino offers literally nothing more. Not to mention that deposit limits are quite low and that there’s no mobile app.
Negatives outweigh positives in this case, hence it’s not our recommended option. We recommend Mansion Casino instead, which is the best UK online casino.
To wrap things up in this in-depth review, let’s answer some of the frequently asked questions related to Energy online casino:
📌 Who owns Energy Casino?
The company behind Energy Casino is Probe Investments Limited. It’s based in Malta and currently owns just this gambling operator.
⏳ How long do withdrawals on Energy Casino take?
Withdrawals on this casino take at least 72 hours, as stated in the casino’s FAQ. On average, withdrawals will take between 3 to 5 banking days if you’re using credit/debit cards. E-wallets like Skrill and Neteller offer a bit shorter withdrawal times.
💰 Does Energy Casino support PayPal?
Unfortunately, no. On the brighter side, you get Neteller and Skrill, that are as efficient as PayPal in terms of withdrawal and deposit times.
⚠️ Is Energy Casino legit?
Yes, it’s a fully licensed casino with two licenses – from MGA and UKGC. On top of that, Energy Casino won some awards a few years back, making it completely safe, secure, and legit.