Bet365 Casino review

bet365 Online Casino 2021 Review

Bet365 is a well-known online betting site with millions of users worldwide. While this bookmaker is very popular within betting lovers, it also has an online casino section with lots of games and interesting promotions. In short, it’s a decent choice for players in the United Kingdom, but also players from around the globe. Since this is an in-depth review, we suggest staying till the end to see what we liked and what we didn’t like about bet365 casino.

How to Register on bet365 Online Casino?

Whatever online casino you’re trying to play on, the registration is the first thing you need to go through. The good thing is that bet365 online casino lets you freely explore the games and the site in general, so you can see if you want to register or not. Our review is genuine, so we’ll need to register on bet365 casino. Here’s the first step:

bet365 Online Casino Registration 1

This is how the website looks, with the “Join” button being in the top-right corner. Click here and a new window with the registration form will open:

bet365 Online Casino Registration 2

First of all, you’ll need to choose your country. bet365 online casino isn’t available only in the United Kingdom. It’s available even for players from Europe and other continents, so you can freely enjoy almost every benefit that the casino offers.

Next up, you’ll need to enter some basic info. Beware that this info still needs to be genuine if you’re going to verify your account and win real cash on bet365. Enter your title, name, and date of birth, as well as your email address and contact number.

bet365 Online Casino Registration 3

You can choose to get notifications and offers, but we don’t suggest doing that unless you want constant spamming. The next information is crucial – your address, city, and postcode. You’ll need to prove this information later, so once again – be honest.

After this, you’ve basically finished the registration process. Just enter your unique username and password, and proceed to the Security section.

bet365 Online Casino Registration 4

This four-digit security number is sort of a pin code. You won’t receive it via SMS. Instead, you’ll have to come up with one and use it as your pin. Lastly, choose your time zone and select if you want a reality check.

If you have it, enter the bonus code, confirm that you’re over 18, and click ‘Join bet365’.

bet365 Online Casino Registration 5

bet365 online casino lets you immediately connect your card or e-wallet and deposit funds. However, that’s not necessary from the get-go, so you can turn it off and explore the site as a registered user. All in all, the registration process is pretty simple and straightforward.

Given that you can complete it on a single page, it’ll take you less than two or three minutes to do so. Of course, the verification process is next, so keep reading our review of bet365 Casino to see how to complete it.

Verification Process – What Do You need?

Online casinos in the UK spin a lot of money on a daily basis. You may be winning £10 or £20 a day, but people hit jackpots and earn substantial amounts of money. That’s why the casino must know which person receives that cash and confirm his/her identity.

Verifying your account at bet365 online casino is very simple. Here’s how to do it:

bet365 Online Casino Verification

The casino calls this process KYC or Know Your Customer. As you can see, it’s obligatory and if you want to be able to withdraw your earnings, you’re going to have to go through it. Two steps are here and different documents are required.

One of the most important documents is your ID, as well as your passport and driving license. You can easily upload the document you want by clicking on ‘Upload an Identity Document’. Just choose the file from your computer, wait for a few seconds, and it’ll be done.

To prove your address, bet365 uses an interesting method. They allow you to request a so-called Postal Verification Code to your address. Once you receive it, you type it and click Submit. With both your identity and address verified, bet365 online casino will allow you to play games and win real money.

It seems like a lot of hassle but it actually isn’t. The verification process doesn’t last very long and you’ll be able to enjoy the games in no time. Remember that without verification, your account will be deleted after some time.

If you’re a serious player, we suggest verifying your account as soon as you can.

bet365 Online Casino Welcome Bonuses – Are They Generous?

bet365 Online Casino Welcome Bonus

What about welcome bonuses offered by bet365? All of you are interested in that, right? Well, here you go, look above. bet365 online casino gives you a welcome bonus of 100%, up to £100. It’s not very generous, but we’ve definitely seen worse in other casino reviews.

To make it clearer for newbies, this means that if you deposit £100, you can get another £100, resulting in £200 to play with. In our opinion, this is the weakest part of this UK online casino. And if we accompany sky-high wagering requirements, things quickly take a turn for the worse.

bet365 Online Casino Wagering Requirements

As you can see, you’ll need to wager your deposited funds AND bonus 30 times on eligible games before withdrawing bonus funds and bonus-related winnings. To put it into perspective, let’s say you deposit £100 and get that £100. That’s a total of £200.

Now, to withdraw the bonus, you’ll have to wager £200 * 30 = £6,000. Not all games contribute towards fulfilling the wagering requirements, though. These are eligible games:

bet365 Online Casino Bonus Contribution

bet365 online casino has interesting bonus contribution requirements. It says that all games contribute 100%, except the games below. For example, baccarat contributes 25%, roulette 20%, blackjack 10%, and so forth.

Interestingly, live dealer games contribute exactly 0%. Fulfilling these wagering requirements will definitely be hard, but more interesting, as you’re not locked strictly to slots. You can still enjoy blackjack or baccarat and fulfill the requirements of the bonus.

bet365 Online Casino Promotions – Are There Some?

For us, an online casino without at least one promotion is pointless. You want to make your players excited to play games on your casino, and not make them regret it. bet365 online casino isn’t the most generous casino, but it offers 4 promotions in total, of which one is the welcome bonus.

bet365 Online Casino Promotions

We checked the other promotions on the left side, but at the time of writing this review about bet365, they weren’t active. So, the only two promotions available are New Player Bonus and Live Blackjack Cashback.

The one shown above allows you to opt-in at any time. You need to play 10+ game rounds on Live Blackjack and get a 10% cashback from £5 to £50 on your losses. We appreciate this type of promotions but we can’t say they’re the most generous.

Online casinos in the UK, such as Dream Vegas, for example, do the promotions much better. Despite being primarily a bookmaker, bet365 could’ve included much more lucrative promotions.

Deposit/Withdrawal Methods and Limits

Some say that bet365 isn’t exactly the master of making an intuitive interface. We agree, to be honest, but when it comes to depositing and withdrawing money, they completely nailed it. While other casinos make you dig like a mole to find what you need, bet365 online casino gives it to you on a silver plate. Which was perfect for us in order to make this in-depth review.

bet365 Online Casino Payment Methods

Wanna deposit some cash? Here you go – everything you need to know. We can immediately see that there’s no PayPal on the list, which is for us, a big red flag. Moreover, Bank Wire and Cheque aren’t exactly the best methods for depositing your cash, as it takes from 2 to 28 days to process the money.

The minimum deposit with most of these methods is £5, with Neteller £10, and with the last two £100. If you’re looking to deposit a huge sum of money, your best bet is Bank Wire if you don’t care about the processing.

If not, we’d gladly use Skrill, Neteller, or credit/debit cards.

bet365 Online Casino Payment Methods 2

Withdrawing your money is slightly different. Whereas depositing cash didn’t come with any fees, you can expect some fees here if you’re using Bank Wire. Other methods are, thankfully, fee-free. Are you looking to withdraw your cash the fastest way?

In that case, using Neteller and Skrill is your best bet. The minimum withdrawal here is £10 and £5 respectively and the maximum withdrawals are pretty high, you can see it in the image above. We also like the inclusion of different currencies:

bet365 Online Casino Currencies

Even Forints, Yens, and Pesos are here, just take a look! bet365 did an amazing job of including as many currencies as it can, which is always appreciated.

bet365 Online Casino Game Variety & Software

bet365 isn’t a small gambling company. In fact, it’s among the largest ones, accompanied by 888 Casino. As such, things function slightly differently here. The casino has its own software that isn’t as polished as we’d like.

Evolution Gaming, for example, does an amazing job when it comes to live casino games. Here, bet365 uses its own software that looks outdated and not very intuitive. While the site itself looks okay, we can’t help but want slightly more when it comes to graphics and the interface.

What about game variety on bet365 casino? Well, you ain’t gonna be very impressed. We managed to count them manually during our review and that’s always a bad sign. In total, bet365 online casino has slightly less than 200 games. Around 170, we’d say.

Given that the casino doesn’t have any apps except for iOS, you’ll have to access it using your web browser, on both desktop and Android platforms. Gamers will always be gamers and if you’re one of them, you just want to know what choices do you have here – scroll down to find out!


bet365 Online Casino Slots

Slots lovers will be pleased to know that there are 142 slots games in total. It’s not much – we agree. However, it’s still not a bad number, especially since there are some jackpots in this one. In the image above, you can see the sums of money you can win and they’re pretty hefty.

As for the game titles, you can expect pretty much every popular title, including Age of the Gods, Retro Rush, Gaelic Luck, Jekyll and Hyde, Galactic Streak, and so forth. We were quite surprised that Gonzo’s Quest wasn’t here since it’s one of the most popular slots games.

The RTPs for slots always go from 91 to 97 percent, which is also the case on bet365 casino.

Roulette & Blackjack

bet365 Online Casino Blackjack & Roulette

bet365 online casino groups both roulette and blackjack under one category – table games. The truth be told, these actually are table games. Blackjack is played with cards and chips, while roulette includes spinning the table.

These games are one of the most thrilling out there and that’s great news for blackjack and roulette lovers. What’s not great news is that only 17 games are here and under that number, live games are included, so it’s even smaller.

On the brighter side, RTPs for both of these games are quite high – 97+ percent. In terms of game variety, you can expect Premium European Roulette, 3 Card Bang, Quantum Roulette Instant Play, Free Chip Blackjack, and many more.

Other Games

bet365 Online Casino Card Games

You don’t have to always play slots, blackjack, or roulette. Here, you can find other games such as card games and video poker. Card games aren’t very abundant – 16 of them in total. Blackjack variants are also here, including other games, such as baccarat, Sette e Mezzo, and many more.

If you love video poker, you’ll be disappointed. We found out during our review of bet365 casino that only 5 games are there. But on the brighter side, these are very good titles – Deuces Wild, Caribbean Poker, Jacks or Better, 4-Line Aces and Faces, Aces and Faces Multihand.

Game Providers

This UK online casino doesn’t work with the likes of Microgaming, Evolution Gaming, or NetEnt. Instead, it has its own proprietary software that could definitely use some improvements. It definitely speakers volumes about the size of the company, but outdated software won’t get you very far.

bet365 Online Casino Mobile Gaming Experience

bet365 Online Casino Mobile

It’s interesting how many UK online casinos offer apps only for iOS. Nevertheless, we appreciate the fact that some of your iPhone lovers will be able to enjoy bet365 online casino on the fly. So, how’s the app? For us, it’s decent, although people on the Apple Store think it’s average, given its 3.7-star rating.

The app is intuitive and lets you easily access the games you want. While it’s not the best casino app we’ve seen, it’s serviceable and will satisfy even some demanding users. The games that you can play on the desktop version are almost all here. Just install the game you want from the app and enjoy it.

A few years ago, bet365 didn’t have a search bar for finding the games you want. That’s fixed already, so you can type in the name of the game and access it. Where its outdated software shows itself is the live casino.

Yes, you can play live casino games from your smartphone, but it’s laggy as hell sometimes. The video is sometimes blurry as it probably can’t render the HD resolution, resulting in a non-immersive experience.

All in all, the app is decent, except for some small issues. These are quite normal because small screens aren’t the most optimized for apps like this.

bet365 Live Casino – How Good is It?

bet365 Online Casino Live Casino

If you’re an experienced player and you never played live casino games on bet365, you’ll notice something strange. The interface is nothing like Evolution Gaming. To be clear, this company doesn’t pay us to promote it but it’s simply the best in the business.

Just try to play live casino games on different online casinos and you’ll see. Here, the interface isn’t as intuitive and although it’s minimalistic, we’d like it to offer more options from the get-go. You also don’t see any options to change camera angles, mute the sound, and so forth.

Do you see them, actually? No?

We don’t doubt in bet365’s fairness. However, when you can’t zoom in or switch views right away, that’s not very trustworthy. We found the option to mute the sound by clicking on the three horizontal lines in the top-right corner, for example.

But, the option to change camera angles is non-existent. bet365 live casino is by no means bad, but once again, we expected slightly more improvements . For that reason, bet365 live casino doesn’t get a very high score in our review.

How Fair and Secure is bet365 Online Casino?

Being a company popular worldwide, bet365 isn’t allowed to leave room for mistakes. At least not when we talk about fair play and security.

bet365 Online Casino Security

If you scroll down to the bottom of the home page, you can see these logos. They’re mainly for Responsible Gaming and they’re mandatory for every online casino in the UK. Furthermore, bet365 shows its full address and license number underneath, letting you know that it’s a genuine company.

Speaking of licenses, it has a license from the United Kingdom Gambling Commission (UKGC) and from Gibraltar. Security-wise, it uses 128-bit SSL encryption to keep your data and payments as secure as possible.

Needless to say, bet365 online casino is genuine, secure, and safe. It even won several awards for the bookmaker of the year, few years consecutively. We’re talking about a big name in the gambling world, so it’s logical that it’s safe and secure.

Loyalty Program

When you spend days, weeks, and sometimes years on an online casino, you want to be rewarded for your efforts. In our review, we mentioned that the bet365 online casino has some promotions. Another promotion we didn’t mention is called 12 Levels of Casino.

It’s sort of a loyalty program where you collect Comp Points and exchange them for various rewards. Here’s how it works:

bet365 Loyalty Program 1

The trick is that this promotion lasts very shortly. As you can see, you need to opt-in and earn Comp Points by playing any of the games during this promotional period. The more Comp Points you earn, the higher your level is.

Since this promotion is valid around New Year, you need to reach level 5 and you’ll be included in the New Year prize draw. Of course, if you’re at level 12 or any level higher than 5, you have the chance to earn much better rewards.

bet365 Loyalty Program 2

In the table above, you can see the rewards you can get. If you manage to get to level 12, you can get up to £1,000 as a bonus, for example. The only problem with this loyalty scheme is that it lasts very short.

As it stands, it’s not exactly a loyalty scheme, which is why we were reluctant to call it like that. But, Comp Points are, in some casinos, part of the loyalty scheme, so it’s quite confusing whether or not this is a promotion or some sort of loyalty program.

bet365 Online Casino Customer Support

A company of this magnitude should have top-notch customer support ready to answer your questions and fix your issues. Thankfully, bet365 online casino earns another point in our review. Look at what we get here:

bet365 Online Casino Contact

In the top-left corner, we can see that bet365 offers a live chat feature, where customer support is available 24/7. That’s already an excellent sign that the casino does its due diligence. Another type of contact is email.

At the time of writing this review, bet365 wasn’t able to provide telephone support, although it has one. Instead, they offer email support that isn’t as fast as live chat, but you still get answers within a few hours.

If all of this doesn’t sound good to you, you can send a so-called Web Message. Basically, it’s a message that you can send from your bet365 account’s inbox. Finally, if you’re an old-school person, you can send them a letter – yes, a letter!

Get your pigeon, give him a letter, and send it to Staffordshire 😉

Conclusion – Should You Play on It?

It’s time to wrap up our review of bet365 casino with a proper conclusion. We simply love bet365 as a bookmaker and we think very highly of it. In our opinion, this is the second-best bookmaker in the world. However, we couldn’t help but think that it could’ve done a much better job when it comes to its online casino.

Sure, you get some promotions here and there, more than 100 slots, and quality customer support. On the other side, though, we have high wagering requirements, not many games, lackluster live casino, and a modest welcome bonus.

With all that in mind, we have to answer the question from above – should you play on bet365 online casino? No, you shouldn’t, but you should play on the bookmaker of the same brand.

If you want a decent online casino in the UK, our suggestion is either Mansion Casino or Grosvenor Casinos. Sign up for one of them, get your welcome bonus, and start your gambling journey towards greatness!


Before wrapping up the entire review, we have only one more thing to do – answer the most frequently asked questions about bet365 casino.

Can I self-exclude myself from bet365 online casino?

Yes, you can. There’s a time-out period that lasts significantly shorter, but if gambling represents a problem to you, you can opt for self-exclusion.

bet365 Exclusion

This period can last from 6 months to 5 years, or indefinitely, in case you don’t want to gamble anymore.

Can I play Bingo games on bet365 online casino?

bet365 online casino is exactly what it sounds like. But, if you click on Bingo in the top-left corner, you’ll access the bet365 Bingo section where you can enjoy this game.

Does bet365 casino support PayPal?

No, it doesn’t. You can use Skrill or Neteller or credit/debit cards though.