Grosvenor Casinos is one of the most popular online casinos in the UK. This brand is owned by The Rank Group and is known for its land-based casinos scattered throughout this country. Whether you love playing online or in-person, you can’t dispute the importance of this online casino. Today, our mission is simple – review Grosvenor Casinos, see how good it is, and tell you if you should play on it or not. If you’re out of ideas and you need a new gambling place, stay with us. This might be a new great offer for you!
How to Register on Grosvenor Casinos?
To begin playing games on Grosvenor Casinos, you need to go through one very important process – the registration. Let’s start our review of Grosvenor Casinos with this part.
Although it’s a crucial process, it’s important that you can do it in less than a few minutes, especially if this is your first time using an online casino. Let’s see how this one behaves. To start the sign-up process, click on the yellow “Sign Up” button at the top of the home page.
The following screen will appear:
Here, you first need to choose if you’re new to the casino or you have a membership card, which is basically an invitation for the VIP membership. In 99.99% of the times, you’ll be a new user, so select Yes.
Type in your email address, confirm that you’re over 18 years old (don’t lie), and click Next. In the next section, you’ll need to enter your personal data. Let’s see what you need to do:
First, choose a unique username that goes from 6 to 15 letters and numbers. Enter your password, choose the title, and type your name and surname. Grosvenor Casinos is among the best UK online casinos, so being from the UK is recommended, although it works in countries like Ireland, the Channel Islands, Gibraltar, and the Isle of Man.
Enter your birthday, choose the country, and scroll down:
You’ll see some more info here. Enter your address, city, postcode, and your mobile phone. Furthermore, you can choose marketing preferences, although we don’t recommend that, except if you want to receive constant messages from Grosvenor casino. Finally, you can choose if you want to deposit your money after registration or not.
When you finish that and click Register, this screen will appear:
Interestingly, Grosvenor Casinos wants you to verify your account right away. You can do that by either uploading the required documents or initiating a live chat with an agent.
More about the verification process from Grosvenor Casinos in the next section of our review. For now, we must say that the registration process is really simple. We managed to fill in our data within two minutes and verified our identity via live chat very quickly.
So far, so good.
Verification Process – What Do You need?
The verification process is of the utmost importance on Grosvenor Casinos. You can lie about your data during the registration process, which is very easy. For example, you can type in a fake address, random postcode, random mobile phone number, and so forth. But, as you’ve seen, when you finish the registration process, you’ll be greeted by the screen we showed above.
It’s time to verify and review everything that we said before!
The first row is very important. You must be at least 18 years old to be able to gamble on the site. Now, remember the next sentence – gambling underage is a criminal offense! If you don’t have 18 years, please, don’t use Grosvenor Casinos, that’s our honest advice.
Next, the casino says that it will request something to verify your age. These are certain documents that you can either upload via email or use the live chat to do so instantly. In the live chat, the support member will tell you which documents you need, which is usually your ID, passport, driver’s license or a bank account statement.
Take a photo of your document and upload it. If for some reason, they can’t verify your account successfully, it will be terminated and you won’t be able to access the site again with that account. Furthermore, they aren’t obligated to pay you any wins in case something like this happens.
So, anything you won will be gone and they’ll only give you back the money you deposited. To us, it’s pretty fair.
Grosvenor Casinos Welcome Bonus – Are They Generous?
Being one of the top choices for UK residents, Grosvenor Casinos must be very generous with the welcome bonuses, right? Well, we’d lie to you if we said yes. The casino has a relatively simple bonus scheme that applies to every new player with the first deposit. When you deposit some cash, you get a £20 bonus and that’s it. Even if you deposit a bigger amount of money, your £20 are waiting for you.
That’s pretty low, to be honest, and probably won’t attract a lot of new players. On the other side, the wagering requirements apply only to the bonus itself. To withdraw your bonus and winnings, you’ll need to wager ONLY the bonus 5 times. For example, the bonus is £20, so you need to gamble £100 to withdraw it.
Another condition is that you get 30 days to wager your bonus, which is a lot, considering how low the wagering requirements are. We said that this bonus won’t attract many new customers but if you ask us, we prefer lower bonuses that we can actually withdraw, rather than huge bonuses that will stay where they are.
So, how do you meet these wagering requirements from Grosvenor Casino? It’s simple, you only need to play “eligible” games. These include roulette, blackjack, and slots, with all of them having a 100% contribution. Video poker and dice games have a 0% contribution, so don’t play them for this purpose.
Deposit/Withdrawal Methods and Limits
Grosvenor’s terms and conditions are pretty messed up. Don’t get us wrong – they aren’t lying but they aren’t clear enough when it comes to making deposits or withdrawing your funds. But, we did all the heavy lifting by contacting the customer support member and gathering info during our in-depth review of Grosvenor Casinos.
Let’s start with the deposit eligible for a bonus. To get a welcome bonus, you’ll need to deposit at least £20. If not, the minimum deposit is £5 if you decide to go with a VISA, MasterCard or Maestro Card. Those who use PayPal, Skrill or Neteller are looking at a minimum deposit of £10, while the bank transfer gives you a minimum deposit of £20.
Whatever method you’re using, deposit times are instant on Grosvenor Casinos and there are NO FEES. The maximum deposit ranges from £250 to limitless. £250 is for Paysafe Card, £35,000 for VISA, MasterCard, and Maestro Card, £50,000 for Skrill and Neteller, and £10,000 for PayPal. If you want no limits, use bank transfer.
Withdrawal limits, on the other hand, are quite lower. First, you can’t withdraw your money with Paysafe Card, which is normal. All other methods are eligible for a minimum of £5, while PayPal requires a minimum of £10 for withdrawal. Withdrawal limits go from £5,500 to limitless.
You can withdraw £5,500 with PayPal, up to £15,000 with all other methods, and you’ll have no limits with a bank transfer. Although bank transfer seems like the best option, its withdrawal times are slightly higher, lasting from 3 to 10 working days.
All other methods need 3 to 7 days for withdrawal. We expected PayPal to be slightly faster but that’s not the case here. Either way, we recommend e-wallets for this purpose, such as Neteller, Skrill, and PayPal. Although the withdrawal limits aren’t the highest, at least, you don’t have to give your credit card info.
Grosvenor Casinos Game Variety & Software
If you passed the verification process and already have some cash on your account, it’s time to start playing these goddamn games! Grosvenor Casinos definitely fulfilled our expectations during this review, offering tons of different games at our disposal. There are variations of baccarat, roulette, blackjack, slots, live games, and so forth.
In total, you can expect more than 300 games here, which isn’t a very impressive number. But, if we count in the beautiful graphics and a roster of game providers that bring these games to life, we can’t complain very much. Sure, we’d like a bit more games but despite that, we still think that the casino is serviceable.
While some users complain about the dated design of the site, we are on quite the opposite side of the spectrum. To us, it looks excellent, has an intuitive interface, and makes your gaming experience very good. You can easily find what you need, click on it, and start playing within a few seconds.
The great thing is that you can play most of these games on Grosvenor without depositing real cash. For instance, some roulette and blackjack games can be played for free, with fake money, allowing you to learn more about how they function, and so forth. Let’s talk more in-depth about certain games offered by Grosvenor and review them briefly.
Roulette is one of the most popular games on this casino and it’s very important, too, since it gives you a 100% contribution towards wagering requirements. Here, you can expect every popular roulette game. There’s Europen Roulette, American Roulette, Advanced Roulette, Pinball Roulette, Turbo Roulette, and so forth. The choices are really vast and you’ll have lots of fun playing it.
Needless to say, there’s the live version of this game but we’ll talk more about it in just a minute. As for the ordinary roulette, you get 5 variations, which is decent, albeit not great, as Betway Casino offers 27.
If you’re an old-school gambler, you probably like playing blackjack a lot. It’s not the simplest game but you’re a tough guy – aren’t you? Here, you’re playing against a real dealer that will be friendly to you but will have no mercy when it comes to playing games.
Grosvenor Casinos isn’t very generous when it comes to blackjack, though. You get 6 games here but all of them are very popular. Blackjack games include Multi-hand Blackjack, Realistic Blackjack, Perfect Pairs blackjack, Vegas 3-Hand Blackjack, and so forth.
The great thing about Blackjack is that it gives you up to 99.89% RTP, which is almost a maximum. This is the largest RTP that the casino offers, by the way.
Slots also give you a 100% wagering contribution, so let’s see what you can expect here. In the image above, you can see 20 slot games and these are only the new ones. The casino offers a galore of them, ranging from the more classic to modern games, to suit everybody’s needs.
The most popular games here are Cleopatra Gold, Lord of the Ocean, Sizzling Hot, Fishin’ Frenzy, Mega Moolah, and many more. You can expect at least 260+ games aside from these we mentioned, resulting in about 288 slots games at your disposal.
It is definitely a good thing to note in this review about Grosvenor Casinos.
Table games are a necessity in every online casino, so you can expect some of them on Grosvenor – 19, to be precise. Although we would like a bit more variety, you still get to play some of the most popular games. These include different types of baccarat, Texas Hold’em Poker, Sic Bo, 3-Card Poker, Stud Poker, and so forth.
In addition to this poker, there’s video poker, which is very fun to play, albeit, it doesn’t give you any contribution to the wagering requirements. However, in case you just want to enjoy gambling, there are several variations of it, including Jacks or Better, Ten Play Draw Poker, and 3 Card Brag.
Unlike Betway that works with Microgaming, Grosvenor Casinos employs multiple game editors to bring these games to life. Their live games are hosted by Evolution Gaming and NetEnt, while other games are usually made by NextGen Gaming and Novomatic.
These are all one of the best providers on the market, making gaming experience and graphics on-point. Speaking of gaming experience, let’s see how good it is on mobile platforms in the next section of our Grosvenor review for 2020.
Grosvenor Casinos Mobile Gaming Experience
With the fast tempo of our lives, we often found ourselves away from our homes, with a mobile phone in our hands. This is a great chance to enjoy your favorite online casino and gamble whenever you’re located. Thankfully, Grosvenor Casinos brings you the full-fledged computer experience to the smartphone and it looks epic!
To be honest, we didn’t expect much from the Grosvenor Casinos apps but luckily, we were wrong. The casino has nice apps for both iOS and Android platforms. They’re fluid, user-friendly, and let you choose your games from the carousel, which is a bit different. In terms of game variety, you won’t get a severely cut-down experience.
Some popular games like Da Vinci Diamonds, Pixies of the Forest, Live Blackjack, Roulette, Live Roulette, and Leprechauns Luck are still here. Since we just mentioned live roulette, it’s important to mention that you can play live games even from your phone, which is a huge plus!
If you want to withdraw your winnings, you can also do it from your phone, which applies to the deposit, too. The app covers all of the important aspects, making it almost on par with the Windows or Mac version. Still, beware that you’re using a much smaller screen, so don’t expect a level of commodity as you would get on your big computer screen.
Nevertheless, the mobile gaming experience with Grosvenor casino scores very high in our review.
Grosvenor Live Casino – How Good is It?
Playing an online casino feels great already but if you want to get it to a whole new level, it’s time to switch to the live casino. The goal of this mode is to bring you the authentic land-based casino experienced to the computer or smartphone monitor. There are numerous factors that make this mode so interesting, and to be honest, not every casino manages to do it right.
Grosvenor Casinos, on the other hand, pulls that easily. With dozens of live dealer games, you’ll be able to enjoy the live variants of almost every game we mentioned before. But, let’s shortly explain the concept of a live casino. Here, you’re playing against a live dealer, a man or a woman that interacts with you in real-time.
This makes the game more authentic and completely removes the presence of a computer. Game-wise, you can play live roulette, live baccarat, live poker, 3-Card Poker, Stud Poker, Hold’em, Dream Catcher, and so forth. The most popular live games, however, are Classic Roulette, Roulette Low, Grosvenor Blackjack 2, Live Blackjack, Speed Roulette, and Arabic Roulette.
You can play ALL of the games 24/7, every day a month, which makes it far better than catering towards land-based casinos and their working times. Even better, croupiers are some of the best we’ve seen. For our male readers, they’re usually smoking-hot, charming women that will play fairly, joke, and banter with you, to make your experience all the more believable.
Furthermore, the footage quality is HD, which even translates to smartphones. There’s an addition of live chat, so if you have trigger fingers, you can type and joke back with your croupier. Finally, the live casino is easily accessible to everyone. You can play with as little as £0.5 and win up to £100,000, which is super neat!
In short, we had a blast with these live games and if you’re up for the challenge (and you love hot croupiers), we suggest you go for it.
How Fair and Secure is Grosvenor Casinos?
Grosvenor Casinos spent more than 4 decades in this industry, and as such, its loyalty to the player is guaranteed. So, how do they keep their games fair & square? For the start, if you’re not playing live casino, the site will use a random number generator, to generate numbers on certain games. This grants you that every game is completely randomized, and not rigged, which makes you feel safe while playing.
Needless to say, the casino has a few licenses from the countries we mentioned above in our review. There’s a license from the UKGC, as well as the Alderney Gambling Control Commission (AGCC) license. When playing the live casino games, you get multiple-angle cameras, so you can observe the game thoroughly.
This doesn’t allow croupiers to somehow cheat or rig the games, as both you AND the casino’s team monitor and review the games in real-time. For your personal info, there’s 128-bit SSL encryption and NetVerify, for preventing money laundering. Grosvenor Casinos has all the necessary safety precautions, making it extremely safe and reliable.
Loyal, long-term players always want some kind of rewards to be motivated to continue playing. Thankfully, Grosvenor casino rewards these players properly. If you’re a frequent player, you can, more often than not, get free spins or £50 extra once or twice a month. Furthermore, the casino has a VIP system that allows you to earn Play Points, and the best thing is that you’re already a part of it!
You can earn Play Points for playing online using your PC or a smartphone or visiting the land-based casino. The land-based casino players will be happy to know that they can earn these points simply by eating or drinking there, and of course, by gambling.
You can exchange these Play Points for different rewards – Grosvenor restaurants, extra spins and chips or gifts such as flying lessons or luxury hotel stays. To get these points fast, we suggest playing live games, as they give you double the number of points. We like the fact that every player can participate in this program, with no special requirements.
Just be sure to review all the terms and conditions on the Grosvenor site and you’ll have no problem.
Before we wrap up our review of Grosvenor, let’s talk a bit about customer support. Grosvenor Casinos lets you use the phone, email or live chat for contacting it. We like the addition of live chat, as it’s super convenient and lets you fix potential issues in a matter of minutes.
While using the live chat, we usually received a response in less than a minute. That’s quite good. The email support, on the other hand, is slightly slower and you’ll wait for approximately 30 minutes to a few hours. If you need something fixed urgently, we suggest going for the live chat.
You’ll talk with humans and not with robots, which is fantastic. We hate fake live chats and email support that give you an automated robot to talk to, instead of a real human. Generally speaking, the customer support team is very helpful and pleasant. They go straight to the point and give you all the information you need.
To top it all up, there’s the FAQ section which answers some of the most common questions and misconceptions. We recommend reading it from time to time, just to make sure that you understand how the particular casino operates.
Conclusion – Should You Play on It?
Let’s conclude our review with the answer you all came for. So, should you play on Grosvenor Casinos?
Yes, you should!
As you had the chance to see in the review, this casino is among the top UK offerings. Although its welcome bonuses aren’t impressive, the small wagering requirements lets you easily wager it and withdraw the money. The game variety is decent, although we’d like a bit more variety.
Grosvenor Casino’s strength doesn’t lie in quantity but in quality. Everything here is top-grade, from graphics and gaming experience to security and loyalty program. This is an excellent choice for both experienced and non-experienced players, as it even allows you to play some games with virtual money.
Long story short, you’ll enjoy this casino as much as we did and you should definitely play on it. Sign up now and get your £20 bonus on the first deposit!
To cover up everything related to this casino, we’ll answer some of the most commonly asked questions.
🎰 Do I need to wager the bonus only or both bonus and winnings to withdraw money ?
No, you only need to wager the bonus 5 times. So what are you waiting for ? Go play on Grosvenor Casino now!
💎 Can anyone participate in the Grosvenor Casinos’ loyalty program?
Yes, every player is automatically in the loyalty program, as soon as he starts playing.
❌ Can I suspend my Grosvenor account temporarily?
If you want to take a temporary break from online gambling on this casino, you can do it. You can go as low as one day or as high as 6 weeks. This means that the site will lock you out, not allowing you to gamble until the chosen period has expired.
Now, if you want a self-exclusion, it will be for 6 months or above. In this case, Grosvenor Casinos will block access to all of its sites, whether it’s a casino, sportsbook or any other related department. You can read more about it here.
💻 Can I play Live Casino on Grosvenor?
Of course you can. And there is no shortage of variety. See for yourself by going directly to Grosvenor Casinos.